Privacy Policy
Last Updated: July 26, 2025
1. Introduction
At Lunar Ledger, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete forms on our website
- Request information about our services
- Subscribe to our newsletter
- Contact us via email, phone, or other communication channels
This information may include:
- Name
- Email address
- Phone number
- Business name
- Business address
- Financial information relevant to the services you request
2.2 Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the website
- Referring website addresses
3. How We Use Your Information
We may use the information we collect for the following purposes:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, updates, and other information relating to the website and services
- Process your transactions
- Send you emails and newsletters
- Find and prevent fraud
4. Cookie Policy
Our website uses cookies to enhance your browsing experience. For more detailed information about the cookies we use, please visit our Cookie Policy.
5. Information Sharing and Disclosure
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, information may be transferred as a business asset.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
6. Data Security
We implement appropriate security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to request deletion of your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to the processing of your personal information
To exercise these rights, please contact us using the information provided in Section 9.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Lunar Ledger
Level 8, 123 Swanston St
Melbourne, VIC 3000, Australia
Email: [email protected]
Phone: +61 3 9017 1658
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.